Lingerie Spiration have a 14-day return policy, which means you have 14 days after receiving an item to request a return. 

To be eligible for a return, an item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the proof of purchase.

To start a return, you can contact us at lingerie@lingeriespiration.com or fill out our Contact Form.

You will be responsible for return postage costs and any loss in value if an item isn't returned in a original condition. We also recommend that you use a secure, trackable shipping method to retain proof of sending, in case of a dispute.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Certain types of items cannot be returned, like digital goods (such as PDF patterns). Once you have downloaded the digital good, it is considered to be used.

Unfortunately, we cannot accept returns on gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we have received and inspected your return, and let you know if the refund can be approved. If we can approve it, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 12 business days have passed since we have approved your return, please contact us at lingerie@lingeriespiration.com or fill out our Contact Form.